Parents are obliged to inform the therapist that they cannot use the services at least 2 weeks before the termination of cooperation.
In case your child cannot attend a session, please excuse them in person or by a phone (a message) by 6 pm of the previous day at the latest. The fees of sessions cancelled on time are automatically moved to the next session. Unexcused sessions or sessions that will be excused late will result in forfeiture with no right to compensation. If the client is lat efor the session, the session will not be prolonged. If the caretaker picks the child up late, there will be a chargé of 30 mins for each 10 minutes of delay. This fee will be charged with the next down payment. Timely excused lessons are automatically postponed to the next visit. Late excused and unexcused lessons are forfeited without compensation. If the client is late for the start of his class, the time reserved for him is not extended. Late pick-up of your child from therapy will be automatically credited to parents as a half-hour lesson every 10 minutes of delay. Payment for the delay will be charged on the next advance payment.
If you plan on leaving for a longer period (holiday, camp, family reasons) please announce at least 2 weeks prior departure by an e-mail or a letter delivered to a therapist. . The fees of sessions cancelled on time are automatically moved to the next session. Unexcused sessions or sessions that will be excused late will result in forfeiture with no right to compensation. (holiday, children’s camp, holidays or for family reasons) please report this fact in advance by email or in writing with delivery to the center staff. Please report long departures 14 days in advance. Timely excused lessons are automatically postponed to the next visit. Late excused and unexcused lessons are forfeited without compensation.
The services are paid for one month in advance and the payment for services has to be sent to the account of the center at the latest on the 5th day of the month. The services will not be provided unless 100% of the amount is paid. day of month. We will provide services only if the amount of 100% is paid.
After the individual behavior plan is created for the child, parents are obliged to prepare all necessary materials for the program within 5 days (including printing materials etc.)
For an intervention to be succesfull parents are obliged to follow the individual behavior plan created by a specialist.
In order to ensure efficiency the parents are obliged to provide recordings of their work with the child in home setting.
The child is only allowed to start the session when healthy. In the opposite case the therapist can send the child home with no right to compensation. Otherwise, the center employee has the right to send the child back home without compensation for therapy.
Parents can make a session recording only with the specialist´s consent. This consent has to be made upfront and in a paper form signed by both sides. It is forbidden to provide the recordings to a third side or place it on the internet. This consent must always be pre-negotiated and made in writing. It is forbidden to put the recorded video on the Internet and provide it to third parties.
At least once every six months the child has to undergo assessment during a session or a supervision.
A parent or a caretaker is obliged to always be close to the center in case of emergency or directly attend the session based on the agreement with the therapist. The therapist is not allowed to perform actions that are not part of the individual program. If the parent wishes to stay in the center even when not necessary, i tis possible after agreement with the therapist. The specialist may not perform any tasks that are not enrolled in the individual program. If the parent wants to stay in the center, even if the situation does not require it, he has the right to do so, but he must always agree with a specialist.
The individual program created by a specialist is only for the personal use of the families. The program cannot be provided to a third side or put on the internet. In case there is a third person working with a child, the program can be provided to them after they agree with and sign the rules of the center. This program may not be misused for the benefit of a third party and may not be published on a website. If a third person works with the child, an individual program can be provided, but this person must sign and agree with the rules of the center.
In case of violation of these rules, an employee of the center is entitled to terminate the cooperation with immediate effect.
The entire documentation related to the child (programs, assessments and tests, recordings, worksheet, etc.) will be archived in the center for 7 years.